Privacy Policy
1. Introduction
The Klim Foundation (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
The Privacy Act defines “Personal Information” to mean any information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent or can be reasonably ascertained, from the information or an opinion. If you have any concerns or complaints about the manner your Personal Information has been collected, used or disclosed by us, please contact us via the information set out in Section. 17 below and will resolve your concern or answer your question.
This policy explains how we collect, use, disclose, and protect your personal and health information.
2. Acceptance of Terms
By accessing and using this website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our website.
3. General Information Only
The content on this website is provided for general information and educational purposes. It is not intended as medical advice and should not replace consultation with a qualified healthcare professional.
4. Use of Website
You agree not to:
• Use this website for unlawful purposes
• Post or transmit harmful, offensive, or infringing material
• Attempt to interfere with the operation or security of the site
5. Intellectual Property
Unless otherwise stated, all content on this website (including text, images, logos, and graphics) is the property of the Klim Foundation or used with permission. You may view and share content for personal, non-commercial purposes, but must credit the Klim Foundation. You must not reproduce, distribute, or modify content without our written consent.
6. Links to Third-Party Websites
Our website may contain links to third-party sites. These links are provided for convenience only and do not indicate endorsement. We are not responsible for the content or practices of third-party sites.
7. What Information We Collect
We may collect the following types of information:
• Personal information: your name, address, email, phone number, and date of birth.
• Health information: medical history, treatment information, and other health details where relevant to our services or programs.
• Donation information: payment details, donation history, and communication preferences.
• Volunteer and employment information: qualifications, background checks, and emergency contacts.
• Website and communication data: IP address, browser information, and engagement with our website or social media.
We collect this information directly from you or from third parties with your consent (e.g. referral partners, health professionals, or online donation platforms).
Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.
Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.
11. Health Information and Consent
As a health-related charity, we may collect sensitive health information to deliver our services. We only collect, use, or disclose health information with your explicit consent, or where authorised by law (e.g. to prevent a serious threat to health or safety).
12. Access and Correction
You have the right to access and request correction of your personal information. Please contact us if you wish to review, update, or correct your information. We may require verification of your identity before processing requests.
13. Anonymity and Pseudonymity
Where lawful and practical, you may interact with us anonymously or under a pseudonym (for example, when making a general inquiry or anonymous donation).
14. Direct Marketing & Communications
We may use your contact information to send you updates, appeals, or newsletters related to our work. You can opt out of receiving marketing communications at any time by following the unsubscribe link or contacting us directly.
15. Cookies and IP addresses
If you use our website, we may utilise "cookies" which enable us to monitor traffic patterns, and trends and to serve you more efficiently if you revisit our website. In most cases, a cookie does not identify you personally but may identify your internet service provider or computer. We may gather your IP address as part of our business activities and assist with any operational difficulties or support issues with our services. This information does not identify you personally. However, in some cases, cookies may enable us to aggregate certain information with other Personal Information we collect and hold about you.
The Klim Foundation extends the same privacy protection to your Personal Information, whether gathered via cookies or from other sources, as detailed in this Privacy Policy. You can set your browser to notify you when you receive a cookie, and this will provide you with an opportunity to either accept or reject it in each instance. However, if you disable cookies, you may not be able to access certain areas of our websites or take advantage of the improved website experience that cookies offer.
Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more.
To learn more about this, check out our article “Creating a Privacy Policy”.